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Meditech Equipment Co., Ltd. (Meditech Group)
A global medical equipment manufacturer providing professional healthcare solutions worldwide.
Address: 89 Laoshan Road, Building 69, Qingdao, Shandong Province, P.R. China
Tel: +86 532 85832673
Fax: +86 532 81705331
Email: sales@meditech.cn
Address: 140 Zhuzhou Road, Qingdao, Shandong Province, P.R. China 266011
Tel: +86 532 88702078
USA Office
Tel: +1 509 588 7272
Email: US@meditech.cn
UK Office
Tel: +44 20 3239 3734
Email: UK@meditech.cn
Sweden Office
Email: sales@meditech.com.se
Middle East Office
Tel: +2 02 22901981
Email: sales@meditech-egypt.com
To ensure fast and efficient service, please kindly CC all emails sent to Meditech representatives:
Customer Care Team: cct@meditech.cn
For information about your local Meditech distributor, please contact:
cct@meditech.cn
Email: service@meditech.cn
Website: www.maidite.com.cn
Tel: 4000410018
1．Warranty obligation
You are on the safe side: all Meditech products come with two years of free repair. According to the warranty card enclosed in the package, the corresponding free warranty period applies to the main unit and probe
(transducer) from the date of manufacture.
2. Customer Service ProcedureMeditech Products Warranty .
We greatly appreciate your valuable comments regarding our products and services. The general procedure for handling your feedback is as follows:
① We receive the customer's feedback;
② We will give the customer a preliminary reply as soon as possible (within 24 hours) and ask for detailed information about the product, such as the serial number of the main unit, the service form (must be filled in by the customer), the model and version of the main unit, the detailed feedback or the question. Meanwhile, we will try to get the customer's name and correspondence for tracing;
③ Provide professional solutions for the feedback. If necessary, the defective part of the product should be returned to the manufacturer for repair or replacement. The cost of shipping depends on various situations, such as whether the product is still within the free warranty period or not;
④ Inquire about service according to customer feedback;
⑤ Archive the whole process for service.
***** Meditech NOT responsible for any product back without claim mail to the contact person (from Meditech team),
SO please before you send your defective items, please contact us. otherwise the sender responsible for all expencise &lose
Meditech is always ready to provide the best after-sales service for all our customers.
Meditech provides flexible shipping solutions based on product type, weight, destination, and customer requirements.
Freight costs and estimated delivery times depend on the destination port, shipping method, and selected carrier.
Meditech customers have the flexibility to choose their preferred shipping method and carrier according to their needs.
As a VIP customer of leading international express providers such as DHL, EMS, and UPS, Meditech can offer reliable express shipping solutions for urgent and lightweight shipments.
 | DHL Express, founded on 1969, is a division of Deutsche Post providing international express mail services with headquarters in Bonn, Germany. |
 | United Parcel Service, Inc. (NYSE: UPS), founded on 1907, is a worldwide package delivery company with headquarters in Sandy Springs, Georgia, United States. |
 | FedEx Corporation (NYSE: FDX), founded on 1971, is a worldwide logistics services company with headquarters in Memphis, Tennessee, United States |
 | United States Postal Service, founded on 1775, is an independent agency of the U.S. government for postal service with headquarters in Washington, D.C.. |
 | Australia Post, founded on 1809, is the Australian Government-owned corporation for postal service with headquarters in Melbourne, Australia. |
 | Canada Post Corporation, founded on 1867, is Canada's primary postal operator with headquarters in Ottawa, Ontario, Canada. |
All product images displayed on our website are original photos of Meditech products and were taken by our professional team.
The images, designs, and related materials are owned by Meditech and are protected by copyright. Any unauthorized use, reproduction, or distribution is strictly prohibited.
We also provide customized solutions and personalized services according to customer requirements.
If you need additional product images, specifications, or marketing materials, please contact us at:
service@meditech.cn
To become an authorized Meditech distributor, please contact our sales team and provide your company profile, complete contact information, target market information, and details about your medical equipment business experience.
Our team will review your application and discuss suitable cooperation opportunities based on your market potential and business requirements.
Meditech supports qualified distributors worldwide with professional product training, marketing materials, technical support, and continuous service assistance
Please contact us: sales@meditech.cn
Yours Faithfully,
Meditech Equipment Co.,Ltd (MEDITECH GROUP)
